Outlook Associates is a national consulting organization
founded in 1991 with the goal of assisting healthcare
organizations to improve the quality of healthcare delivery
and expand access to healthcare services through: the
effective use of systems and technology; streamlined,
efficient administrative and clinical operations; and
access to timely and accurate data on which to base
sound clinical and business decisions.
Qualis Health, one of the nation’s leading Quality
Improvement Organizations (QIO), acquired Outlook in
2005 to further enhance the scope of services available
to its clients, helping them to better align business
and clinical processes with health information technology.
Qualis Health was established in 1974 with the mission
to generate, apply, and disseminate information to improve
the quality of healthcare delivery and health outcomes.
Our principal areas of expertise include health care
information systems, operations and quality improvement,
and regulatory compliance. Our work contributes to the
overall enhancement of national and regional health
systems while promoting and supporting the improved
health of individuals and communities.
Qualis Health clients include the federal Centers for
Medicare and Medicaid Services, Medicaid agencies in
several states, other government agencies, self-insured
employers, Taft-Hartley union trusts, and others. Core
services include activities that support health care
quality improvement and performance measurement, utilization
management, case management, and medical peer review
to assess quality of care. Qualis Health and Outlook
Associates have approximately 240 employees within the
organization to support our clients.
Outlook Associates’ mission is to help healthcare
organizations optimize their business and clinical performance
through the improvement and alignment of operational
processes, information and technology. Our core services
have evolved since our founding to include:
- Data, Systems and Technology Integration
- Research, Planning and Development of HIT Solutions
- Operational and Business Process Improvement
- Quality and Compliance Services
Over the years, Outlook has focused on approaches and
methodologies specifically for the benefit of its healthcare
clients. Since our founding, we have earned a reputation
for the following:
Singular Organizational Focus: Healthcare
– Outlook Associates is a health information technology
(HIT) integration firm that exists primarily to guide
public health stakeholders through the automation and
integration of their clinical, administrative and financial
systems, practices and interfaces with business partners.
We are unique in our approach which blends expert skills
- project planning and management;
- infrastructure and architecture evaluation and
- business process management and re-engineering;
- technology assessment, design and development;
data aggregation, mapping, interface, and interoperability
- as well as functional requirements documentation,
system selection and implementation support
Similarly, we bring to bear experience gained in clinical
settings such as clinics, hospitals and health plan
Experienced Consultants - Our consultants
are experienced health care and information technology
professionals with 15 to 30 years of real-world experience
in all major segments of the industry including safety
net providers and community-based organizations, health
plans, hospitals, medical groups, MSO's, and state and
county health systems. They possess a thorough understanding
of the health care industry, operations, systems, quality,
compliance, planning and program development, and bring
a well thought-out approach to each assignment.
Expertise in Operations, Quality Improvement
and IT - Outlook Associates has built its reputation
by successfully linking technology applications with
operational processes and health system planning. Our
multi-disciplinary expertise in these areas allows us
to quickly identify, focus on and solve key problems
or concerns that rarely fall neatly into an "IT
only" or an "Operations only" category,
but have roots in both areas.
Proven Methodology - Outlook Associates
has extensive experience with assisting healthcare agencies
in meeting their operational and clinical needs through
the application of technology. This experience includes
helping these agencies to identify IT solutions to business
needs, defining IT requirements, establishing IT plans
and implementing those plans.
Reliability - Outlook Associates strives
to establish supportive relationships and long-term
goodwill with our clients by bringing value, quality
and experience to all of our projects. Our clients regularly
praise our knowledge, project dedication, and ability
to deliver solutions that work in today’s business
environment. We are committed to sustaining mutually
beneficial relationships with our clients and are proud
that more than 95% of our clients request additional
services and/or refer other new customers. We stand
out from other consulting firms in:
- Our ability to adapt our consulting style to each
client’s unique environment and individual needs.
- Our hands-on, no nonsense approach to getting the
job done on time and in the most cost-effective manner.
- Our commitment to transferring our knowledge and
expertise to our clients, so they can continue successfully
after our engagement has been completed.
us today for your solutions.